What is the mission of your practice?

The mission of Amy Boutwell MD is to serve as a new old-fashioned local doctor in Lexington, Massachusetts. My promise is to be a trusted resource who will collaborate with you and with others involved in your care to address your healthcare needs in the best way for you.

How much is the annual membership?

We enter an annual contract of $6,000 to provide up to 10 hours of service over a 12-month period.

How much do you charge per visit?

There are no per visit charges. Amy Boutwell MD does not submit claims to insurance companies. This is different from other concierge practices.

I have health insurance. What happens with my insurance?

Your health insurance is used for your other health care needs.

I am able to order and refer on your behalf for items and services that are covered by your insurance plan.

I have Medicare. What happens with Medicare?

Your Medicare coverage is used for your other health care needs.

I am able to order and refer on your behalf for items and services that are covered by Medicare.

So, to clarify, if I need labs, tests, medications, or referrals what happens?

As any licensed physician does, I order labs, tests, medications and make referrals to specialists according to your needs. As you normally do, when you go to the lab or the specialist or to the pharmacy, you present your insurance information to that lab/practice/pharmacy, and they bill your insurance for the services they are providing you.

How will you see my past medical records or my lab/test results?

I have electronic access to view medical records from the major health systems in Greater Boston.

Are you knowledgable about complex care and geriatrics, dementia and aging?

Yes. I am a general internist and practiced hospital medicine for 20 years where the majority of patients had complex medical issues including issues related to dementia and aging. I have received continuing medical education through Harvard Medical School as a Reynolds Foundation Advancing Geriatrics Education (AGE) scholar.

Are you knowledgable about mid-life health and wellness?

Yes. As a person in mid-life who is actively investing in her own health, wellness, and preventive care to optimize comprehensive aspects of wellness in the second half of my life, I am actively engaged in continuous medical education about midlife health and wellness. I have completed all recommended continuing medical education by The Menopause Society and am a certified menopause provider.

Are you knowledgable about how to help me avoid ED visits and hospital readmissions?

Yes. I wrote the book on reducing hospital readmissions for the United States Agency for Healthcare Research and Quality and I design and lead initiatives to improve healthcare delivery across the country. In 2024, I received a national award for innovation and excellence in enhancing the lives of America’s seniors through clinical leadership, policy vision and by superior example. I hope to share this expertise with my patients.

I have a PCP and I don’t want to leave that practice entirely. Can I still work with you?

Yes. It is very common to have a PCP that you see once a year and don’t see or communicate directly with the rest of the year. I understand how the healthcare system works and I can serve as a member of your healthcare team, whether I am officially your “PCP” or not. I am available to help, listen, explain, clarify and contribute to your optimal health.

What healthcare system are you affiliated with?

This is one of the most common questions I receive! After practicing in the Mass General Brigham system for 20 years, I am now delighted to practice as an independent physician without obligation to any one specific healthcare system. Healthcare has changed dramatically in my career. What used to be an important question - hospital affiliation - was important because it conveyed where your personal physician would take care of you if you were hospitalized. That simply does not happen anywhere anymore. The specific benefit I offer is that I will coordinate and communicate with any specialists you have, across systems, including will be an active guiding presence if you are in the ED, hospital or SNF, wherever that may be.

What are your credentials?

• BA, Stanford University

• MPP, Harvard Kennedy School of Government

• MD, Brown University School of Medicine

• Internship and Residency, Internal Medicine, Massachusetts General Hospital

• Board Certified, Internal Medicine

• Certified, The Menopause Society

I am interested! What are the next steps?

Let’s meet! Please click the button below to schedule a meet and greet via zoom.