Frequently Asked Questions


What is the mission of your practice?

The mission of Amy Boutwell MD is to serve as a new old-fashioned local doctor in Lexington, Massachusetts. My promise is to be a trusted resource who will collaborate with you and with others involved in your care to address your healthcare needs in the best way for you.

How much is the annual membership?

The annual membership is $5,000.

How much do you charge per visit?

There are no per visit charges.

I have health insurance. What happens with my insurance?

Your health insurance is used for your other health care needs.

I am able to order and refer on your behalf for items and services that are covered by your insurance plan.

I have Medicare. What happens with Medicare?

Your Medicare coverage is used for your other health care needs.

I am able to order and refer on your behalf for items and services that are covered by Medicare.

So, to clarify, if I need labs, tests, medications, or referrals what happens?

I am just like any other physician in the ability to direct medical care on your behalf. I order labs, tests, medications and make referrals to specialists - and when you go, you present your insurance information to that lab/imaging/procedure center or doctor’s office and they bill your insurance.

Quick example: I order blood work to be drawn at a local lab of your choice. The lab receives the order. You present your insurance card to the lab. The lab draws your blood and bills your insurance. Your insurance covers that lab as otherwise detailed by the terms of your policy.

How will you see my past medical records or my lab/test results?

I have electronic access to view medical records from the major health systems in Greater Boston.

Are you knowledgable about complex care and geriatrics, dementia and aging?

Yes. I am a general internist and practiced hospital medicine for 20 years where the majority of patients had complex medical issues including issues related to dementia and aging. I have received continuing medical education through Harvard Medical School as a Reynolds Foundation Advancing Geriatrics Education (AGE) scholar.

Are you knowledgable about mid-life health and wellness?

Yes. As a person in mid-life who is actively investing in her own health, wellness, and preventive care to optimize comprehensive aspects of wellness in the second half of my life, I am actively engaged in continuous medical education about midlife health and wellness. I have completed all recommended continuing medical education by The Menopause Society and am a certified menopause provider.

Are you knowledgable about how to help me avoid ED visits and hospital readmissions?

Yes. I wrote the book on reducing hospital readmissions for the United States Agency for Healthcare Research and Quality and have led state and national initiatives to improve care across the country. In 2024, I received a national award for innovation and excellence in enhancing the lives of America’s seniors through clinical leadership, policy vision and by superior example. Through my practice, I hope to share my expertise with patients in my community.

I have a PCP and I don’t want to leave that practice entirely. Can I still work with you?

Yes. It is very common to have a PCP that you see once a year and don’t see or communicate directly with the rest of the year. I understand how the healthcare system works and I can serve as a member of your healthcare team, whether I am officially your “PCP” or not. I am available to help, listen, explain, clarify and contribute to your optimal health.

What healthcare system are you affiliated with?

This is one of the most common questions I receive! After practicing in the Mass General Brigham system for 20 years, I am now delighted to practice as an independent physician without obligation to any one specific healthcare system. Healthcare has changed dramatically in my career. What used to be an important question - hospital affiliation - was important because it conveyed where your personal physician would take care of you if you were hospitalized. That simply does not happen anywhere anymore. The specific benefit I offer is that I will coordinate and communicate with any specialists you have, across systems, including will be an active guiding presence if you are in the ED, hospital or SNF, wherever that may be.

What are your credentials?

  • BA, Stanford University

  • MPP, Harvard Kennedy School of Government

  • MD, Brown University School of Medicine

  • Internship and Residency, Internal Medicine, Massachusetts General Hospital

  • Board Certified, Internal Medicine

  • Certified, The Menopause Society

I am interested! What are the next steps?

Let’s meet! Please click the button below to schedule a meet and greet via zoom.